Support

Welcome to Ligos Support. Here you will find contact information, documentation and procedures to help troubleshoot your problem. We ask that you first contact us by through our website support forms, linked at the right. Be sure to include all of the information listed, including a phone number in case we determine that is the most effective way to assist you. We are generally able to reply to your inquiry within the same or next business day. Please access the specific support area you are looking for using the menu to the right.

New Release Notification

We are pleased to announce the latest versions of the following products. These versions include the latest updates and bug fixes. If you have not automatically received notification and instructions to obtain your update, please contact Ligos Technical Support for information on how you can obtain these latest versions. Clicking the product name will take you to the appropriate support form through which you can make the request.

Product

Version

Release Date
MediaRig Encoder SD 1.5.0 June 1, 2006
MediaRig Core HD 2.5.1 January 30, 2006
MediaRig Core SD 2.5.1 January 30, 2006
GoMotion.MPG SDK 6.2.0 January 19, 2006